Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information.
Last updated: February 15, 2025
Information We Collect
At quaralaique, we collect information to provide better budget planning services. This includes data you provide directly and information gathered through your use of our platform.
- Personal details like name, email address, and contact information when you register
- Financial information including income details and spending patterns for budget analysis
- Usage data such as pages visited, features used, and time spent on our platform
- Device information including IP address, browser type, and operating system
- Cookies and similar tracking technologies to enhance your experience
We only collect information that's necessary to provide our budget planning services and improve your experience. You always have control over what data you share with us.
How We Use Your Information
Your data helps us create personalized budget calendars and financial planning tools. We process information based on legitimate business interests and your consent where required under Australian Privacy Principles.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account management and service delivery | Contact details, account preferences | Contract performance |
| Budget analysis and recommendations | Financial data, spending patterns | Legitimate interest |
| Platform improvements | Usage analytics, feedback | Legitimate interest |
| Marketing communications | Contact information, preferences | Consent |
Data Storage and Security
We store your information securely using industry-standard encryption and security measures. Our Australian-based servers comply with local data protection requirements.
Account Data
Stored for the duration of your account plus 7 years as required by Australian financial record-keeping laws
Usage Analytics
Aggregated data kept for 3 years to improve services, individual tracking data deleted after 13 months
Marketing Data
Maintained until you unsubscribe or withdraw consent, then deleted within 30 days
We implement multi-layered security including encrypted data transmission, secure server infrastructure, and regular security audits. Access to your personal information is restricted to authorized personnel only.
Your Rights and Choices
Under Australian Privacy Act 1988, you have several rights regarding your personal information. We make it easy to exercise these rights through your account settings or by contacting us directly.
- Access your personal data and receive a copy in portable format
- Correct inaccurate or incomplete information in your account
- Delete your account and associated data (subject to legal retention requirements)
- Opt out of marketing communications while keeping your account active
- Request details about how your data is processed and shared
- Lodge a complaint with the Office of the Australian Information Commissioner
Most data management tasks can be completed through your account dashboard. For other requests, contact our privacy team and we'll respond within 30 days as required by law.
Third-Party Services and Sharing
We work with trusted partners to deliver our services but never sell your personal information. All third parties are contractually bound to protect your data according to Australian privacy standards.
Limited data sharing occurs with:
- Payment processors for secure transaction handling (encrypted financial data only)
- Cloud hosting providers for data storage (all data encrypted at rest)
- Analytics services for platform improvement (anonymized usage patterns)
- Email service providers for account notifications (contact details only)
We may disclose information if required by Australian law, court order, or to protect against fraud and security threats. You'll be notified of such disclosures unless legally prohibited.
Cookies and Tracking
Our website uses cookies to remember your preferences and improve functionality. You can control cookie settings through your browser, though some features may not work properly if disabled.
We use both essential cookies (required for basic functionality) and optional cookies (for analytics and personalization). Your consent is requested for non-essential cookies upon first visit.
Policy Updates
This privacy policy may be updated to reflect changes in our practices or legal requirements. We'll notify you of significant changes via email or through your account dashboard.
Minor updates will be posted on this page with a revised date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Privacy Questions?
Our privacy team is here to help with any questions about your data or this policy.